Main Duties

• • Key responsibility in handling VIP Customer service orders
• Determine whether the received unserviceable goods belong to the correct category to follow up with various procedure
• Handle the transactions and manage the Aircraft Configuration in customer systems, based on the information provided by airlines customers
• Handle the transactions to ensure the on-time creation of the Repair Orders for the unserviceable components returned in customer pools in scope per contractual requirement
• Handle the transactions and manage the Repair Order Blockage (ROB) for the pools in scope
• Support the Customer Order Desk (COD) by issuing structured reports of all configuration information expected from customers
• Be accountable for the customer systems data accuracy and manage the resolution of the customer systems' abnormal situations

Qualifications and Requirements

• • Diploma / Bachelor’s Degree preferably in Supply Chain, Logistics, Aviation Management, Aerospace Engineering
• Lean Six Sigma exposure or Project Management
• At least 1-2 years experience in Logistics, MRO services, supply chain aerospace
• Familiarity with the engineering, maintenance, logistics, and supply chain domains of an airline or an MRO is advantageous
• Proficient with Microsoft Office Skills or Google Application
• Good time management, team spirit with teamwork
• Fair English communication and writing skills
• Rigor, agile, manner and discipline in the quality of work delivered and meeting deadlines